Menzies Distribution Limited and/or its subsidiary companies (collectively the
Menzies Distribution Companies/we)
use and protect any information that you provide Menzies Distribution Companies
when using this website.
The Menzies Distribution
Companies are committed to ensuring that your privacy is protected. This policy
explains what personal information we collect from you and
how we use it. We take the privacy
and security of your personal details very seriously and are committed to keeping
WHO WE ARE
BP Travel Marketing is a company
registered in the United Kingdom with registered number 01471252. Our registered
address is at Unit E, Twelvetrees Industrial Estate, Bromley by Bow, London, E3
3JG. For the purposes of data protection law, we will be a controller of your personal
information (this means we make decisions about how and why it is used, and have
a duty to ensure your rights are protected) and/or a processor of that information.
Information you may provide
to us when filling out web forms on this site:
Contact details such as your email address, phone number and residential address; and
Information you provide relating to an enquiry or when applying for a job with us.
Information you provided by other parties:
we may be provided with personal information about you in order
to carry out a contract that we have or are proposing to enter into with the third-party
provider of that information; and
if you post on one of our social media pages, we may read your
post and we may collect personal information about what country, city and general
area it came from.
Information we collect automatically:
information about the device you are using to access our website,
including the Internet Protocol (IP) address used to connect your device to the
Internet, your login information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform; and
· information about your visit, including services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
ever use your personal information with your consent, or where it is necessary in
enter into, or perform, a contract with you or a party you are representing;
comply with a legal duty;
protect your vital interests; or
for our own (or a third party’s) lawful interests, provided your rights don’t override
event, we will only use your information for the purpose or purposes it was collected
for (or else for closely related purposes).
use your personal information in the following ways:
to provide you with the information, products and services
that you request from us;
to direct your inquiry appropriately e.g. we may use your IP
address to determine your approximate location, and forward your inquiry to the
business located closest to you;
to provide you with information about other goods and services
we offer that are similar to those that you have already enquired about or purchased;
provide you with information about goods or services we feel
may interest you, where you have consented to this;
to ensure that content from our site is presented in the most
effective manner for you and the device you are using;
to administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and survey purposes
as further explained below;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of our communication
(both on and offline) and to deliver relevant content to you, where you have agreed
to receive it; and
to make suggestions and recommendations to you and other users
of the BP Travel Marketing website about products or services that may interest you
We will sometimes analyse the personal data we have collected about you in order to serve ads and make suggestions which are more relevant to you. We may do this by determining your current location.
Our website uses Google
Analytics to show relevant adverts to users who have previously visited us as they
browse the web. This enables us to tailor our marketing to better suit your needs
and only display ads that are relevant to you. You may see our ads in search results
pages (using Google Adwords), on YouTube, in banner adverts on Gmail and on other
services run by Google.
Any information collected
Google’s Ads Settings; or
Google Analytics Opt-out Browser Add-on.
We may share your personal
information with any of the Menzies Distribution Companies.
We may share your information
with analytics, communications and search engine providers that assist us in the
improvement and optimisation of our site.
We may disclose your personal
information to third parties:
if we sell or buy any company or business/assets or enter into
a joint venture, where we need to disclose your personal information to the prospective
seller or buyer of such business or assets or to our business partner in a joint
venture business; or
if sub-contractors are engaged to perform services to be provided
under a contract between you or a party you represent and a Menzies Distribution
if we are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to enforce or apply or
the rights, property, or safety of Menzies Distribution and its subsidiary companies,
our customers, or others. This includes exchanging information with other companies
and organisations for the purposes of fraud protection and credit risk reduction.
We may rely on legitimate
interests to process your personal information, provided that your interests do
not override our own.
Where we rely on legitimate
interests, these interests are:
to keep our records updated and to study how our website and
other services are used;
to administer and protect our business and web presence (including
troubleshooting, data analysis, testing, system maintenance, support, reporting
to inform our marketing strategies; and
to grow our business.
We only store personal information
as long as it is required for the purpose(s) we collected it for (or for a related
compatible purpose). We regularly review the information we are holding and delete
that which is no longer necessary.
The Menzies Distribution
Companies comply with the standard procedures and requirements
as laid down by applicable law to ensure that your personal information is transmitted
securely using the latest in secure server technology to ensure that all your personal
and transactional information is protected to the highest standards. Where we have
given you (or where you have chosen) a password which enables you to access certain
parts of our site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Additionally, the personal
information that we collect from you may be transferred to, and stored at, a destination
outside the UK and European Economic Area (“EEA”). It may also be processed by staff
operating outside the EEA who work for us or for one of our suppliers. Such staff
maybe engaged in, among other things, the fulfilment of a service, the processing
of your payment details and/or the provision of support services. We will take all
steps reasonably necessary to ensure that your personal information is treated securely
For further information regarding the transfers of your personal information outside
of the UK and EEA please contact us or write to our Head of Compliance at firstname.lastname@example.org.
The transmission of information
via the internet is not completely secure. Although we will do our best to protect
your personal information, we cannot guarantee that it will be secure whilst in
transit to our website; any transmission is at your own risk. Once we have received
your information, we will use robust procedures and security features to try to
prevent unauthorised access.
you agree, we would like to keep you up to date with key information about our services
and promotional offers via email, post, mobile phone or otherwise, e.g. social media.
Where you agree we may do so, we may also use your details to send you information
via email for research purposes. You have the right to ask us not to process your
personal information for such purposes and you can change your mind at any time.
If you have registered to receive information from us, you can remove your contact
details from our list by updating your account, using the 'unsubscribe' links at
the bottom of the promotional emails we send you.
Our website may, from time
to time, contain links to and from the websites of our partner networks, advertisers
and affiliates. If you follow a link to any of these websites, please note that
the Menzies Distribution Companies have no control over third party websites, which
will have their own privacy policies and that we do not accept any responsibility
or liability for these policies. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting such sites and
and please check these policies before you submit any personal data to the websites
You may choose to restrict
the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, click
on the box to indicate that you do not want the information to be used by anybody
for direct marketing purposes; or
if you have previously agreed to us using your personal information
for direct marketing purposes, you may change your mind at any time by writing to
us at the address shown at the bottom of this website’s home page or emailing us.
We will not sell, distribute
or lease your personal information to third parties unless we have your permission
or are required by law to do so.
You have the following rights:
where your personal information is processed on the basis of
consent, the right to withdraw that consent;
the right to confirmation as to whether or not we have your
personal data and, if we do, to obtain a copy of it;
the right to have inaccurate data rectified;
the right to object to your data being used for marketing or
profiling, or on the basis of our or a third party’s legitimate interests;
the right to restrict how your personal information is used;
the right to be forgotten, which allows you to have your data
erased in certain circumstances (though this is not an absolute right and may not
apply if we need to continue using it for a lawful reason).
If you wish to exercise any of
your rights please contact us or write to our Head of Compliance at Menzies Distribution Ltd, 2 Lochside Avenue, Edinburgh Park,
Please note that before we can
provide you with, correct or erase any personal information we hold about you, we
may ask you to verify your identity and to provide other details to help us to respond
to your request. We will only use this information to verify your identity.
If you believe that our processing
of your personal information is contrary to applicable law please contact our Head
of Compliance at the address detailed below, however you are also entitled to lodge
a complaint with the UK’s Information Commissioner’s Office. Details of how to do
this may be found at www.ico.org.uk.
update this policy from time-to-time by posting a new version on our website, please
check regularly to be aware of any updates.
please contact us
email@example.com or alternatively
send a signed letter addressed to:
Head of Compliance, Menzies
Distribution Ltd, 2 Lochside Avenue, Edinburgh Park, EH12 9DJ
This policy was last updated
on 6th November 2018
We may need to request specific
information from you to help us confirm your identity and ensure your right to access
the information (or to exercise any of your other rights). This is another appropriate
security measure to ensure that personal data is not disclosed to any person who
has no right to receive it.